Legal
Cookie Policy
Last updated: August 2026
1. What this policy covers
This policy explains the cookies and similar browser storage used by the Intemic platform at app.intemic.com. It does not cover the public website at intemic.com, which has its own policy.
2. How we ask for consent
The first time you open the platform we show a cookie banner. Optional cookies are switched off by default and nothing optional runs until you tick the corresponding box and save your choice.
Your decision is stored for 180 days. You can change or withdraw it at any time through the Cookie settings link, and withdrawing is as easy as granting.
3. Strictly necessary cookies
These keep you signed in and the platform secure. They cannot be switched off, and they are set without consent because the service cannot be delivered without them.
| Cookie | Purpose | Duration |
|---|---|---|
accessToken | Authenticates your requests to our API | 24 hours |
refreshToken | Renews your session without signing in again | 7 days |
mfaToken | Carries the multi-factor authentication step | 5 minutes |
authjs.session-token | Maintains your signed-in session | Session |
authjs.csrf-token | Protects sign-in forms against cross-site request forgery | Session |
authjs.callback-url | Returns you to the right page after signing in | Session |
intemic_cookie_consent | Stores your cookie preferences | 180 days |
Every cookie in this table except intemic_cookie_consent is HTTP-only: JavaScript running in your browser cannot read it. The consent cookie is readable by design, because the browser needs it to decide which optional scripts may run.
On secure connections these cookies are also marked Secure and SameSite=Lax.
4. Analytics cookies — optional
Used to understand how the platform is used so we can improve it. Provided by Microsoft Clarity, which records aggregated usage and session interactions.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_clck | Microsoft Clarity | Persistent identifier for usage analytics | 1 year |
_clsk | Microsoft Clarity | Groups page views into a single session | Session |
If you do not consent, Microsoft Clarity is never loaded.
5. Error monitoring — optional
Used to capture technical errors that occur in your browser so we can diagnose and fix them. Provided by Sentry.
Sentry does not set cookies, but it does transmit technical data about the error, including the page you were on and your browser version. If you do not consent, Sentry is never loaded in your browser and errors go unreported.
6. Browser storage
The platform also uses localStorage and sessionStorage to remember interface preferences. These stay in your browser, are never transmitted to us, and are strictly necessary for the interface to behave consistently.
| Key | Purpose |
|---|---|
current_organisation_id | The workspace you are currently working in |
sidebar_collapsed | Whether the navigation sidebar is collapsed |
intemic_copilot_* | Copilot panel state and selected agent |
intemic_product_tour_seen_* | Which onboarding tours you have already seen |
pending_organisation_id | Carries a workspace across an invitation flow |
You can clear them at any time from your browser settings; the platform will simply fall back to its defaults.
7. Controlling cookies in your browser
Every major browser lets you block or delete cookies. Blocking strictly necessary cookies will prevent you from signing in.
8. Changes
When we add or remove a cookie category we will ask for your consent again.
9. Contact
For questions about this policy, write to [email protected].
Intelligent Chemistry, S.L. — CIF B72532692 C/ Josep Valls, 5, Sant Cugat del Vallès, Spain [email protected]